FAQ's

We are offering Delivery in almost all cities in Pakistan.

Packages are delivered between 09:00 -19:00 from Monday to Saturday. There are no deliveries on Sunday and on public holidays.

We would make every effort to deliver your order within 1-3 business days.

However for Karachi, for all of the orders that are placed before 2 P.M, the packages will be delivered same day through Express Delivery.

Please note: The estimated delivery time varies according to the location, situation, shipping center & shipping service. Ronin is not liable for any shipping delays, or loss of any kind resulting from unforeseen and uncontrollable circumstances, such as: recipient was unavailable or un-contactable; incorrectly addressed orders; weather conditions and so on. We will try our best to notify customers of the delay and estimated delivery date in such situations.

All Ronin Store packages are perfectly sealed at the warehouse before they are shipped to you. If you find that the product in the box is tampered or missing when you open the package, please contact Ronin Store Customer Service at +92 300 8525738  within 24 hours of receiving the shipment(s).

Once the order has been placed, you cannot change the delivery address. You have to cancel the order and re-order the product with the correct address. The payments, if you have already made, will be refunded to you as per refund terms and conditions.

We partner with TCS, M&P, Trax and Blue-Ex for local delivery in Pakistan.

The payment methods we have is Cash on Delivery (COD), Jazz Cash, Easy Paisaand Keenu .

You can track your order details on ronin.pk/track-your-order directly through our delivery partners’ websites using your tracking number.
TCS: www.tcscouriers.com
M&P: www.mulphilog.com
Trax:www.sonic.pk/tracking
Blue-Ex:www.blue-ex.com
Click Track and Trace Our delivery partners’ contact information can be found on their websites.